Job Description:

The Client Relation Officer will be responsible for managing and nurturing corporate client relationships, contributing to sales and marketing efforts, and supporting digital marketing strategies to drive business growth. This role involves client interaction, proposal writing, content creation, and ensuring the smooth execution of corporate training programs. The ideal candidate will actively engage in business development, sales conversions, and the company’s online presence, while maintaining a professional and client-focused approach.

Key Responsibilities:

1. Client Relations and Sales:

• Prepare and deliver quotations, proposals, and other essential documents based on corporate clients' training requirements, coordinating with senior team members.
• Regularly follow up with corporate clients to maintain and strengthen professional relationships.
• Conduct client meetings to understand their needs, offer solutions, and facilitate successful sales conversions.
• Identify potential business opportunities and contribute to business growth through targeted sales and marketing initiatives.

2. Sales and Digital Marketing:

• Assist in developing and executing marketing strategies to promote business growth.
• Manage social media platforms (Facebook, Instagram, Twitter, LinkedIn, Google) by creating and scheduling posts, responding to messages, and engaging with comments and reviews.
• Contribute to email and SMS marketing campaigns, assisting with template creation and campaign execution.
• Write and publish engaging blog posts aligned with company marketing objectives.
• Develop and create compelling copy for marketing materials, such as website content, brochures, and promotional campaigns.
• Support the company’s digital marketing strategy to improve SEO, drive engagement, and generate leads.

3. Proposal and Content Writing:

• Write, review, and finalize high-quality proposals tailored to client needs and aligned with the company’s standards.
• Assist in content creation for marketing, training materials, and internal communication.
• Create and edit marketing copy for website updates, social media posts, and promotional campaigns.

4. Corporate Training Coordination:

• Organize and manage all preparations for corporate training sessions, both on-site and off-site, ensuring seamless execution.
• Liaise with clients and internal teams to ensure all logistical requirements are met.

5. Data Management and Communication:

• Organize and manage data collected from social media, email, and phone calls as per company protocols.
• Update and maintain the Content Management System (CMS) of Broadway Infosys's website, ensuring all content is accurate and up to date.
• Communicate with team members regarding urgent tasks requiring immediate attention.

6. General Responsibilities:

• Represent Broadway Infosys in both on-site and off-site interactions with clients and visitors, maintaining a high level of professionalism.
• Review and ensure the quality of various types of content, maintaining consistency with the company’s brand.

Job Requirements / Qualifications:

1. Education: Bachelor's degree in a relevant field (BIM, BBA, or equivalent) with strong computer literacy.

2. Technical Skills:

• Proficiency in MS Office (Word, Excel, PowerPoint) and email communication.
• Experience with social media management and digital marketing strategies is preferred.
• Familiarity with online marketing, and content management systems is a plus.

3. Language Skills:

• Excellent verbal and written communication skills in both Nepali and English.
• Ability to communicate effectively with clients, partners, and stakeholders of various backgrounds.

4. Sales and Marketing Skills:

• Proven ability to contribute to sales strategies and execute marketing plans.
• Experience in conducting client meetings, understanding their needs, and achieving sales conversions.
• Strong copywriting and blog writing skills for marketing and promotional purposes.

5. Creativity and Adaptability:

• Creative thinker with strong writing skills for content creation and marketing materials.
• Ability to learn quickly, adapt to new challenges, and multitask in a dynamic environment.

6. Other Skills:

• Strong public speaking and interpersonal skills with a polite, professional demeanor.
• Ability to generate ideas quickly and work effectively under pressure.
• Strong organizational skills and attention to detail.
• Team player capable of collaborating across departments.

Key Attributes:

• Quick thinker, problem solver, and capable of adapting in fast-paced environments.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Positive attitude and the ability to take initiative in driving business growth.

Interested candidates are requested to send their latest and updated CV at:
[email protected]