Job Specification

Customer Service
• Greet and ensure a positive shopping experience.
• Respond effectively to queries about Harrington’s products, styles, sizes, and materials.
• Assist customers in finding items and recommend suitable options.
• Address customer complaints and concerns professionally and efficiently.

Sales
• Process sales transactions accurately and efficiently at the cash register.
• Negotiate prices and promotions as needed.
• Close sales and upsell or cross-sell related items.
• Handle returns and exchanges according to company policy.

Merchandise Management
• Maintain visual merchandising standards, including stocking shelves and arranging displays.
• Restock shelves and ensure products are properly displayed.
• Sort and rotate merchandise to keep inventory organized and fresh.
• Assist with in-store promotions and displays.