Job Description

• To handle customer complaints
• Identify and assess customers’ needs for providing required solutions
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Provide field-based Support at the customer end if required

Job Specification

• Proven customer support experience or experience as a client service representative.
• Excellent communication and presentation skills
• Applicant must have completed minimum +2 degree
• Candidates having CCNA course will be highly preferred
• Preference will be provided to candidates having own Bike with valid driving license

Interested candidates are requested to send their latest and updated CV along with a cover letter at:
[email protected]