Job Description:

• Engage with community members across online platforms and channels.
• Respond to user queries, feedback, and comments in a timely and professional manner.
• Assist in building and maintaining an active and positive online community.
• Collaborate with the marketing team to create engagement strategies and community campaigns.
• Track community sentiment and report insights to the management team.

Requirements:

• Excellent written and verbal communication skills.
• Understanding of social media and community engagement principles.
• Friendly, approachable, and professional online demeanor.
• Ability to multitask and manage interactions efficiently.