Key Responsibilities:

• Provide on-site and in-house service support for laptops, desktops, printers, and other IT equipment
• Diagnose and troubleshoot basic hardware and software issues
• Perform routine servicing, maintenance, cleaning, and inspection of devices
• Install and configure operating systems, drivers, and essential software
• Assist senior technicians during complex repair and service tasks
• Maintain proper records of service reports, job cards, and spare parts usage
• Ensure timely delivery of serviced or repaired devices to clients
• Follow company service standards, safety guidelines, and procedures
• Provide courteous and professional customer support when required

Qualifications & Skills:

• +2 completed or Bachelor’s running/completed in IT, Computer Engineering, or a related field
• Basic understanding of computer hardware components and troubleshooting
• Knowledge of Windows OS installation (Linux knowledge is an advantage)
• Willingness to learn new technologies and service procedures
• Ability to follow instructions and work under supervision
• Good communication skills and customer-service attitude
• Ability to work independently and in a team