Technical Support Executive (Field)

Open Position 4

Current Requirements:

Level of Education:- Bachelor in IT, or Result awaiting
Must have valid driving license and Motorbike
Technical Skills:  Basic knowledge of hardware and networking, router and switches.

Soft Skills:

  • Proactive and a team player
  • Good communication skills with problem elocution on simple language
  • Service oriented keeping customer first

Job Description:
Current Role and Responsibilities:

  • Follow up the task assigned.
  • Coordination between the intra department 
  • Identify and escalate priority issues per Client specifications
  • Develop diagnostic skills with solution in mind
  • Involve or initiate field support to diagnose initial offsite problem (Form  design / Standard Test Report) in mentoring capacity
  • Update  task as action taken to troubleshoot with common title and clear language as per clientele
  • Actively participate in the training (Tech and non-tech) to develop the learning
  • Other Office duties (technical)
  • Assigned by senior authority

Job Summary

Job Type
Full Time
Job Level
Entry Level
Company
Vianet Communication Pvt. Ltd.
Location
Kalanki
Offered Salary
Negotiable
Posted
Aug 14, 2018
Deadline to apply
16th August, 2018