Technical Support

Job Type

Full Time

Job Level

Entry Level

Company

Vianet Communication Pvt. Ltd.

Location

Jawalakhel, Lalitpur

Offered Salary

Negotiable

Posted

Sep 20, 2022

Deadline to Apply

7th August, 2018

Job Specification

Education: Bachelor
Experience: Freshers can Apply
Should have CCNA Training from Broadway Infosys Nepal.

Other Specification

  • Follow up the task assigned.
  • Coordination between the intra department  
  • Identify and escalate priority issues per Client specifications
  • Develop diagnostic skills with the solution in mind
  • Involve or initiate field support to diagnose the initial offsite problem (Form  design / Standard Test Report) in a mentoring capacity
  • Update  task as action taken to troubleshoot with common title and clear language as per clientele  Ø Actively participate in the training (Tech and non-tech) to develop the learning  Ø Other Office duties (technical)
  • Assigned by senior authority