Job Description:

• Identifying Customer needs, clarify information, research every issue and provide solution or alternatives.
• Assist customers with any technical issues experience with any services and escalate any unresolved issues to Team Leader (TL) appropriately
• Receive and disseminate accurate information.
• Solve the networking issue of enterprise unit.
• Assist customer via phone, email and other means of communication.

Job Specification: 

• Sound knowledge on customer handling (interpersonal, negotiation) skills.
• Sound Knowledge of Networking.
• Sound skills on computer office package.
• Ability to work under pressure.
• Ability to handle any situation.
• Good command over both English and Nepali.
• Ability to type minimum 30 Wpm plus

Interested candidates are requested to send their latest and updated CV along with a cover letter at:
[email protected]