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Vacancy- Technical Support Executive @ Vianet
Job Type
Full TimeJob Level
Entry LevelCompany
Vianet Communication Pvt. Ltd.Location
Jawalakhel, LalitpurOffered Salary
Nrs.15000 -18000Posted
Sep 20, 2022Deadline to Apply
30th March, 2019Job Specification:
Education Level | : | Bachelor |
Experience Required | : | Not Required |
Other Specification:
- Demonstrate high level of Technical Knowledge.
- Excellent communication and interpersonal skill.
- Should have pleasing personality with proper phone etiquette.
- Should compulsorily possess own vehicle with valid license.
- Willing to work during off hours
Job Description:
- Handle Customer Support by documenting, diagnosing and resolving issues
- Interact with the customer to provide and process information in response to inquiries, concerns and request about services
- Follow up and make scheduled callbacks to the customer when necessary
- Analyze and evaluate support issues and patterns for escalation
- Part time and Shifts Available