Privacy Policy

Privacy Policy

Effective Date: July 30, 2025
Last Updated: July 30, 2025

Please also refer to our Terms & Conditions for legal information.


Introduction

Broadway Infosys Nepal ("we", "us", or "our") operates the website https://broadwayinfosys.com and our official mobile application (the “App”), collectively referred to as the “Service”.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our App. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.


Information We Collect

1. Personal Data

We may collect personally identifiable information, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Any other information you voluntarily provide

2. Usage Data

We collect information about how the Service is accessed and used. This may include:

  • IP address

  • Browser type and version

  • App usage patterns

  • Pages visited

  • Device information (model, OS version, unique device identifiers)

3. Location Data (Mobile App Only)

If you grant us permission through your device, our App may collect precise or approximate location data. This is used to:

  • Improve location-based services

  • Enable localized content (e.g., branch information, offers)

  • Comply with Google Play requirements

You can disable location access at any time through your device settings.

4. Cookies and Tracking Technologies

We use cookies, beacons, tags, and scripts to analyze trends, administer the site, track users’ movements around the site or App, and gather demographic information.


How We Use Your Data

We use the collected data to:

  • Provide, operate, and maintain the Service

  • Personalize user experience

  • Notify you about changes to the Service

  • Provide customer support

  • Analyze usage and improve features

  • Send you promotional and educational information, where permitted


Sharing and Disclosure of Data

We do not sell your personal data. We may share data:

  • With third-party service providers (e.g., analytics tools, cloud storage)

  • If required by law or to protect our legal rights

  • During a merger, sale, or acquisition of our business

We use trusted services like Google Analytics, Firebase, Facebook SDK, and Zoom, each with its own privacy terms.


Data Retention and Security

We retain your data only for as long as necessary for the purposes described. We implement industry-standard security measures, but no method is 100% secure. You are responsible for safeguarding your device and login credentials.


Children's Privacy

We do not knowingly collect data from individuals under 13 years of age. If you believe a child has provided us with personal information, please contact us to remove it.


App Permissions

Our App may request access to:

  • Location (for localized services)

  • Storage (to cache content)

  • Network (for API calls and app functions)

Permission use is strictly limited to functionality, and you can manage permissions from your device settings.


International Data Transfer

If you are accessing our Services from outside Nepal, please note that your information will be transferred to and processed in Nepal. By using the Service, you consent to this transfer.


Links to External Sites

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.


Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Material changes may be communicated via email or app notification.


Contact Us

If you have questions or concerns about this policy, contact us at:
📧 Email: [email protected]
🌐 Website: https://broadwayinfosys.com